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Providing South African banking customers with a free, informal dispute resolution service. |
Consumer champion joins NCF Veteran consumer champion Ina Wilken has joined forces with the National Consumer Forum, bringing over 15 years of experience and to the consumer movement. Read more on this topic here. The Ombudsman for Banking Services (OBS) visits Mpumalanga communities About 500km from Nelspruit is the KwaMhlanga urban - rural settlement, where the Ombudsman team gave a presentation and engaged with the community about good banking behaviour. Read more on this topic here. The Ombudsman makes things happen for you! The Ombudsman for Banking Services (OBS) on Friday evening unmasked the winners of their annual awards that recognise the various banks and their employees for exceptional service when resolving your complaints that reach the OBS office. Read more on this topic here. Cell Phone Banking Complaint? – Be RICA Compliant First We often receive applications and inquiries from the public relating to various topics such as mortgage bonds, vehicle finance, etc. Our Consumer Information Notes seek to clarify certain aspects based on the most common complaints we receive. Read more on Consumer Information Notes here...
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